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PHONE PAYMENTS

Payments over the phone

Fast efficient payments whilst the customer talks to you

Set up a Rvvup Virtual Terminal payment

MOTO / Virtual Terminal

Take a card payment whilst your customer is on the phone

  • More suited to known customers

  • Enhanced fraud protection with Address Validation

  • Streamline the customer interaction with AI Copilot

  • Search and pre-fill information for existing customers

MOTO card payments do not use 3D Secure, so you as the merchant remain liable for any fraud. That said, they’re still a valuable option when taking payments from trusted customers — especially if you’re delivering to verified addresses and using Address Verification checks to reduce risk.

Send a Payment Link While You’re on the Call

As an alternative to Virtual Terminal, many merchants are now utilising secure Payment Links sent via SMS, WhatsApp or email while the customer is on the phone. It's a faster, safer way to get paid.

  • Instantly create and send a payment link

  • Customer completes payment while still on the phone

  • Includes multiple payment methods — cards, Pay by Bank, and more

  • Streamline with AI Copilot for speed and accuracy

  • Search and pre-fill for existing customers

Because the customer completes the transaction, it’s treated as ecommerce — meaning 3D Secure can apply and fraud liability shifts away from you. It’s also a better option than taking card detail over the phone — especially for new or unknown customers. Providing Digital wallets like Apple Pay or PayPal mean also let the customer pay in just a few clicks -- no need to read out card numbers, plus you're protected from fraud.
Set up a Rvvup Payment Link with AI chat

FAQs

What are payment links?

A payment link is a web link or URL that allows individuals or businesses to request and receive payments from customers or clients. These links don’t require an e-commerce solution and can process payments securely online with an anywhere checkout. A seller can simply create a payment link for the amount they want to charge and share the link via invoices, email, SMS, WhatsApp and other digital channels. Buyers can click the link and are taken to a secure web page checkout where they can make their payment.

Do I need a website to use payment links?

No, there’s no need for a website to use payment links. Payment links are a versatile tool for receiving payments online and can be used independently of having a website. They are often used as a standalone solution, making it easy for individuals and businesses to collect payments without the need for a full e-commerce website.

Which payment methods are available?

Most payment link services provide one form of payment method e.g. card or open banking payments. However, Rvvup Payment Links allow sellers to take card payments, Apple Pay, Google Pay and Pay by Bank (Open Banking) payments.

What are the benefits of Rvvup Payment Links?

a) Cost Savings: businesses can reduce fees significantly by allowing customers to pay directly via the link with Pay by Bank, saving up to 80% in fees.‍


b) Immediate Start: no need for any integration to a website, shopping cart, or point-of-sale system. Payment Links can be instantly shared via the most relevant channels including email, WhatsApp, SMS, accounting software, invoices and more. This can be particularly useful for businesses requesting payment of invoices.


c) Enhanced Security: security concerns are minimised as Rvvup Payment Links process orders securely, ensuring compliance and safeguarding sensitive payment data.

Are payment links secure?

Yes. Rvvup uses the latest technology to process orders securely, ensuring compliance and safeguarding sensitive payment data.