Skip to content

Reliant


CASE STUDY · RELIANT 
| CARDS | APPLE PAY | GOOGLE PAY | PAYPAL | CLEARPAY | PAY BY BANK

Simplifying payments for consumer electronics & home appliances

Company Overview
Reliant is a Blackpool-based retailer specialising in consumer electronics and home appliances. With a growing online presence alongside their physical stores, Reliant set out to deliver a seamless shopping experience for their customers, but scaling payments created challenges that held back growth.
 
 
Challenge

As Reliant expanded its digital footprint, managing payments across multiple providers became increasingly complex.

  • Multiple payment providers added operational overhead and slowed integration
  • High transaction fees impacted margins
  • Manual reconciliation consumed the finance team’s time each week
  • Complex integrations made it harder to scale operations
  • Customers expected flexible payment options to match competitors

These challenges left Reliant with inefficiencies behind the scenes and risks of cart abandonment at checkout.

The Solution

Reliant partnered with Rvvup to simplify and consolidate its payments into one platform. With Rvvup’s multi-rail payment infrastructure, Reliant could offer all major payment methods while streamlining finance operations.

Rvvup enabled Reliant to:

  • Use a single plugin for Cards, Apple Pay, Google Pay, PayPal, Clearpay & Pay by Bank
  • Offer Apple Pay and PayPal directly from Product and Basket pages
  • Streamline reconciliation, saving the finance team hours every week
  • Boost conversion with more flexible options, including Buy Now, Pay Later
  • Simplify operations and free up resources for customer service
Results

By consolidating payments with Rvvup, Reliant transformed its ecommerce payments from a point of friction into a competitive advantage.

  • More payment choice = higher checkout conversion
  • Lower operational burden = finance team efficiency
  • All-in-one platform = simplified growth

Today, Reliant can focus on what matters most, delivering consumer electronics and home appliances to customers across the UK, with payments that just work.

Ready to get started?

Relevant case studies

CASE STUDY
CASE STUDY